Strict Safety and Regulatory Guidelines Issued

The Department of Food, Civil Supplies, and Consumer Affairs in Jammu & Kashmir has issued a public notice directing all hotels, restaurants, and food establishments to strictly comply with safety, hygiene, and regulatory standards. The order emphasizes installation of CCTV cameras and proper maintenance of visitor and service records.

Mandatory CCTV and Record-Keeping

All establishments must install functional CCTV systems covering entry and exit points as well as common areas. This measure is aimed at enhancing consumer safety and assisting authorities in monitoring and inspections.

Businesses are required to maintain clear records of guests, staff, and daily service activities, which must be readily available during official inspections.

Hygiene and Operational Standards

The notice also highlights the importance of:

• Clean and well-maintained kitchens

• Proper waste disposal mechanisms

• Adherence to prescribed hygiene norms

• Transparent billing and displayed rate lists

• Avoiding overcharging or unfair practices

These measures are designed to ensure safe, transparent, and trustworthy service environments for consumers.

Compliance Monitoring and Penalties

Authorities have stated that inspection teams will regularly visit hotels and restaurants to verify adherence to guidelines. Any violations will result in legal action under consumer protection and public safety laws.

Stakeholder Cooperation Encouraged

The department urges hotel and restaurant owners to cooperate fully and maintain regulatory standards, ensuring the safety, transparency, and satisfaction of all customers in Jammu & Kashmir.